#$ticket.ticket_num $ticket.summary
${gravatar(ticket.reported_by().preferences.email_address, size=50)}
${gravatar(ticket.assigned_to().preferences.email_address, size=50)}

#$ticket.ticket_num $ticket.summary

Created by ${ticket.reported_by().username} ${h.ago(ticket.created_date, round=True)}
Currently assigned to ${ticket.assigned_to_name()} ${ticket.assigned_to_name()}

Email Ticket

${list_attachments(list(ticket.attachments), False)}

Discussion

${c.thread.display(value=thread)}