# tickets: $total
# open tickets: $open
# closed tickets: $closed
# new tickets in the last...
- 7 days: $week_tickets
- 14 days: $fortnight_tickets
- 30 days: $month_tickets
# of comments on tickets: $comments
# of new comments on tickets in last...
- 7 days: $week_comments
- 14 days: $fortnight_comments
- 30 days: $month_comments