#$ticket.ticket_num $ticket.summary
${gravatar(ticket.reported_by().preferences.email_address, size=50)}
#$ticket.ticket_num $ticket.summary
${ticket.reported_by().username}
, ${helpers.ago(ticket.created_date, round=True)}
${list_attachments(list(ticket.attachments), False)}
Status: $ticket.status
Tags:
$tag.tag ($tag.count)
Assigned To:
${ticket.assigned_to_name()}
${ticket.assigned_to_name()}
${field.label}: ${ticket.custom_fields.get(field.name, '')}
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${display_comment(cmt)}
Status: $ticket.status