--- ** [{{ticket.app_config.options.mount_point}}:{{ticket.ticket_num}}] {{ticket.summary}}** **Status:** {{ticket.status}} {% if ticket.labels.__len__() -%} **Labels:** {% for label in ticket.labels %}{{label}} {% else %}None{% endfor %} {% endif -%} **Created:** {{ticket.created_date.strftime('%a %b %d, %Y %I:%M %p UTC')}} by {{ticket.reported_by.display_name}} {% if (ticket.mod_date - ticket.created_date).days >= 0 -%} **Last Updated:** {{ticket.mod_date.strftime('%a %b %d, %Y %I:%M %p UTC')}} {% endif -%} **Owner:** {{ticket.assigned_to_name()}} {{ticket.description}}