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ticket.py    631 lines (551 with data), 23.3 kB

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import logging
import urllib
import json
import difflib
from datetime import datetime, timedelta
import pymongo
import pylons
pylons.c = pylons.tmpl_context
pylons.g = pylons.app_globals
from pymongo.errors import OperationFailure
from pylons import c, g
from ming import schema
from ming.utils import LazyProperty
from ming.orm import Mapper, session
from ming.orm import FieldProperty, ForeignIdProperty, RelationProperty
from ming.orm.declarative import MappedClass
from allura.model import (Artifact, VersionedArtifact, Snapshot,
project_orm_session, BaseAttachment, VotableArtifact)
from allura.model import User, Feed, Thread, Notification, ProjectRole
from allura.model import ACE, ALL_PERMISSIONS, DENY_ALL
from allura.model.timeline import ActivityObject
from allura.lib import security
from allura.lib.search import search_artifact
from allura.lib import utils
from allura.lib import helpers as h
from forgetracker.plugins import ImportIdConverter
log = logging.getLogger(__name__)
config = utils.ConfigProxy(
common_suffix='forgemail.domain')
class Globals(MappedClass):
class __mongometa__:
name = 'globals'
session = project_orm_session
indexes = [ 'app_config_id' ]
type_s = 'Globals'
_id = FieldProperty(schema.ObjectId)
app_config_id = ForeignIdProperty('AppConfig', if_missing=lambda:c.app.config._id)
last_ticket_num = FieldProperty(int)
status_names = FieldProperty(str)
open_status_names = FieldProperty(str)
closed_status_names = FieldProperty(str)
milestone_names = FieldProperty(str, if_missing='')
custom_fields = FieldProperty([{str:None}])
_bin_counts = FieldProperty(schema.Deprecated) # {str:int})
_bin_counts_data = FieldProperty([dict(summary=str, hits=int)])
_bin_counts_expire = FieldProperty(datetime)
_milestone_counts = FieldProperty([dict(name=str,hits=int,closed=int)])
_milestone_counts_expire = FieldProperty(datetime)
@classmethod
def next_ticket_num(cls):
gbl = cls.query.find_and_modify(
query=dict(app_config_id=c.app.config._id),
update={'$inc': { 'last_ticket_num': 1}},
new=True)
session(cls).expunge(gbl)
return gbl.last_ticket_num
@property
def all_status_names(self):
return ' '.join([self.open_status_names, self.closed_status_names])
@property
def set_of_all_status_names(self):
return set([name for name in self.all_status_names.split(' ') if name])
@property
def set_of_open_status_names(self):
return set([name for name in self.open_status_names.split(' ') if name])
@property
def set_of_closed_status_names(self):
return set([name for name in self.closed_status_names.split(' ') if name])
@property
def not_closed_query(self):
return ' && '.join(['!status:'+name for name in self.set_of_closed_status_names])
@property
def not_closed_mongo_query(self):
return dict(
status={'$nin': list(self.set_of_closed_status_names)})
@property
def closed_query(self):
return ' or '.join(['status:'+name for name in self.set_of_closed_status_names])
@property
def milestone_fields(self):
return [ fld for fld in self.custom_fields if fld['type'] == 'milestone' ]
def get_custom_field(self, name):
for fld in self.custom_fields:
if fld['name'] == name:
return fld
return None
def _refresh_counts(self):
# Refresh bin counts
self._bin_counts_data = []
for b in Bin.query.find(dict(
app_config_id=self.app_config_id)):
r = search_artifact(Ticket, b.terms, rows=0)
hits = r is not None and r.hits or 0
self._bin_counts_data.append(dict(summary=b.summary, hits=hits))
self._bin_counts_expire = \
datetime.utcnow() + timedelta(minutes=60)
def bin_count(self, name):
if self._bin_counts_expire < datetime.utcnow():
self._refresh_counts()
for d in self._bin_counts_data:
if d['summary'] == name: return d
return dict(summary=name, hits=0)
def milestone_count(self, name):
fld_name, m_name = name.split(':', 1)
d = dict(name=name, hits=0, closed=0)
if not (fld_name and m_name):
return d
mongo_query = {'custom_fields.%s' % fld_name: m_name}
r = Ticket.query.find(dict(
mongo_query, app_config_id=c.app.config._id))
tickets = [t for t in r if security.has_access(t, 'read')]
d['hits'] = len(tickets)
d['closed'] = sum(1 for t in tickets
if t.status in c.app.globals.set_of_closed_status_names)
return d
def invalidate_bin_counts(self):
'''Expire it just a bit in the future to allow data to propagate through
the search task
'''
self._bin_counts_expire = datetime.utcnow() + timedelta(seconds=5)
def sortable_custom_fields_shown_in_search(self):
return [dict(sortable_name='%s_s' % field['name'],
name=field['name'],
label=field['label'])
for field in self.custom_fields
if field.get('show_in_search')]
class TicketHistory(Snapshot):
class __mongometa__:
name = 'ticket_history'
def original(self):
return Ticket.query.get(_id=self.artifact_id)
def shorthand_id(self):
orig = self.original()
if not orig:
return None
return '%s#%s' % (orig.shorthand_id(), self.version)
def url(self):
orig = self.original()
if not orig:
return None
return orig.url() + '?version=%d' % self.version
@property
def assigned_to(self):
if self.data.assigned_to_id is None:
return None
return User.query.get(_id=self.data.assigned_to_id)
def index(self):
orig = self.original()
if not orig:
return None
result = Snapshot.index(self)
result.update(
title_s='Version %d of %s' % (
self.version, orig.summary),
type_s='Ticket Snapshot',
text=self.data.summary)
return result
class Bin(Artifact, ActivityObject):
class __mongometa__:
name = 'bin'
type_s = 'Bin'
_id = FieldProperty(schema.ObjectId)
summary = FieldProperty(str, required=True, allow_none=False)
terms = FieldProperty(str, if_missing='')
sort = FieldProperty(str, if_missing='')
@property
def activity_name(self):
return 'search bin %s' % self.summary
def url(self):
base = self.app_config.url() + 'search/?'
params = dict(q=(self.terms or ''))
if self.sort:
params['sort'] = self.sort
return base + urllib.urlencode(params)
def shorthand_id(self):
return self.summary
def index(self):
result = Artifact.index(self)
result.update(
type_s=self.type_s,
summary_t=self.summary,
terms_s=self.terms)
return result
class Ticket(VersionedArtifact, ActivityObject, VotableArtifact):
class __mongometa__:
name = 'ticket'
history_class = TicketHistory
indexes = [
'ticket_num',
'app_config_id',
('app_config_id', 'custom_fields._milestone'),
'import_id',
]
unique_indexes = [
('app_config_id', 'ticket_num'),
]
type_s = 'Ticket'
_id = FieldProperty(schema.ObjectId)
created_date = FieldProperty(datetime, if_missing=datetime.utcnow)
ticket_num = FieldProperty(int, required=True, allow_none=False)
summary = FieldProperty(str)
description = FieldProperty(str, if_missing='')
reported_by_id = ForeignIdProperty(User, if_missing=lambda:c.user._id)
assigned_to_id = ForeignIdProperty(User, if_missing=None)
milestone = FieldProperty(str, if_missing='')
status = FieldProperty(str, if_missing='')
custom_fields = FieldProperty({str:None})
reported_by = RelationProperty(User, via='reported_by_id')
@property
def activity_name(self):
return 'ticket #%s' % self.ticket_num
@classmethod
def new(cls):
'''Create a new ticket, safely (ensuring a unique ticket_num'''
while True:
ticket_num = c.app.globals.next_ticket_num()
ticket = cls(
app_config_id=c.app.config._id,
custom_fields=dict(),
ticket_num=ticket_num)
try:
session(ticket).flush(ticket)
h.log_action(log, 'opened').info('')
return ticket
except OperationFailure, err:
if 'duplicate' in err.args[0]:
log.warning('Try to create duplicate ticket %s', ticket.url())
session(ticket).expunge(ticket)
continue
raise
def index(self):
result = VersionedArtifact.index(self)
result.update(
title_s='Ticket %s' % self.ticket_num,
version_i=self.version,
type_s=self.type_s,
ticket_num_i=self.ticket_num,
summary_t=self.summary,
milestone_s=self.milestone,
status_s=self.status,
text=self.description,
snippet_s=self.summary,
votes_up_i=self.votes_up,
votes_down_i=self.votes_down,
votes_total_i=(self.votes_up-self.votes_down),
import_id_s=ImportIdConverter.get().simplify(self.import_id)
)
for k,v in self.custom_fields.iteritems():
result[k + '_s'] = unicode(v)
if self.reported_by:
result['reported_by_s'] = self.reported_by.username
if self.assigned_to:
result['assigned_to_s'] = self.assigned_to.username
return result
@classmethod
def attachment_class(cls):
return TicketAttachment
@classmethod
def translate_query(cls, q, fields):
q = super(Ticket, cls).translate_query(q, fields)
cf = [f.name for f in c.app.globals.custom_fields]
for f in cf:
actual = '_%s_s' % f[1:]
base = f
q = q.replace(base+':', actual+':')
return q
@property
def _milestone(self):
milestone = None
for fld in self.globals.milestone_fields:
if fld.name == '_milestone':
return self.custom_fields.get('_milestone', '')
return milestone
@property
def assigned_to(self):
if self.assigned_to_id is None: return None
return User.query.get(_id=self.assigned_to_id)
@property
def reported_by_username(self):
if self.reported_by:
return self.reported_by.username
return 'nobody'
@property
def assigned_to_username(self):
if self.assigned_to:
return self.assigned_to.username
return 'nobody'
@property
def email_address(self):
domain = '.'.join(reversed(self.app.url[1:-1].split('/'))).replace('_', '-')
return '%s@%s%s' % (self.ticket_num, domain, config.common_suffix)
@property
def email_subject(self):
return '#%s %s' % (self.ticket_num, self.summary)
@LazyProperty
def globals(self):
return Globals.query.get(app_config_id=self.app_config_id)
@property
def open_or_closed(self):
return 'closed' if self.status in c.app.globals.set_of_closed_status_names else 'open'
@property
def monitoring_email(self):
return c.app.config.options.get('TicketMonitoringEmail')
@property
def notify_post(self):
return c.app.config.options.get('TicketMonitoringType') == 'AllTicketChanges'
def get_custom_user(self, custom_user_field_name):
fld = None
for f in c.app.globals.custom_fields:
if f.name == custom_user_field_name:
fld = f
break
if not fld:
raise KeyError, 'Custom field "%s" does not exist.' % custom_user_field_name
if fld.type != 'user':
raise TypeError, 'Custom field "%s" is of type "%s"; expected ' \
'type "user".' % (custom_user_field_name, fld.type)
username = self.custom_fields.get(custom_user_field_name)
if not username:
return None
user = self.app_config.project.user_in_project(username)
if user == User.anonymous():
return None
return user
def _get_private(self):
return bool(self.acl)
def _set_private(self, bool_flag):
if bool_flag:
role_developer = ProjectRole.by_name('Developer')._id
role_creator = self.reported_by.project_role()._id
self.acl = [
ACE.allow(role_developer, ALL_PERMISSIONS),
ACE.allow(role_creator, ALL_PERMISSIONS),
DENY_ALL]
else:
self.acl = []
private = property(_get_private, _set_private)
def commit(self):
VersionedArtifact.commit(self)
monitoring_email = self.app.config.options.get('TicketMonitoringEmail')
if self.version > 1:
hist = TicketHistory.query.get(artifact_id=self._id, version=self.version-1)
old = hist.data
changes = ['Ticket %s has been modified: %s' % (
self.ticket_num, self.summary),
'Edited By: %s (%s)' % (c.user.get_pref('display_name'), c.user.username)]
fields = [
('Summary', old.summary, self.summary),
('Status', old.status, self.status) ]
if old.status != self.status and self.status in c.app.globals.set_of_closed_status_names:
h.log_action(log, 'closed').info('')
for key in self.custom_fields:
fields.append((key, old.custom_fields.get(key, ''), self.custom_fields[key]))
for title, o, n in fields:
if o != n:
changes.append('%s updated: %r => %r' % (
title, o, n))
o = hist.assigned_to
n = self.assigned_to
if o != n:
changes.append('Owner updated: %r => %r' % (
o and o.username, n and n.username))
self.subscribe(user=n)
if old.description != self.description:
changes.append('Description updated:')
changes.append('\n'.join(
difflib.unified_diff(
a=old.description.split('\n'),
b=self.description.split('\n'),
fromfile='description-old',
tofile='description-new')))
description = '\n'.join(changes)
else:
self.subscribe()
if self.assigned_to_id:
self.subscribe(user=User.query.get(_id=self.assigned_to_id))
description = ''
subject = self.email_subject
Thread.new(discussion_id=self.app_config.discussion_id,
ref_id=self.index_id())
n = Notification.post(artifact=self, topic='metadata', text=description, subject=subject)
if monitoring_email and n:
n.send_simple(monitoring_email)
Feed.post(
self,
title=self.summary,
description=description if description else self.description,
author=self.reported_by,
pubdate=self.created_date)
def url(self):
return self.app_config.url() + str(self.ticket_num) + '/'
def shorthand_id(self):
return '#' + str(self.ticket_num)
def assigned_to_name(self):
who = self.assigned_to
if who in (None, User.anonymous()): return 'nobody'
return who.get_pref('display_name')
@property
def attachments(self):
return TicketAttachment.query.find(dict(
app_config_id=self.app_config_id, artifact_id=self._id, type='attachment'))
def update(self, ticket_form):
self.globals.invalidate_bin_counts()
# update is not allowed to change the ticket_num
ticket_form.pop('ticket_num', None)
self.labels = ticket_form.pop('labels', [])
custom_users = set()
other_custom_fields = set()
for cf in self.globals.custom_fields or []:
(custom_users if cf['type'] == 'user' else
other_custom_fields).add(cf['name'])
if cf['type'] == 'boolean' and 'custom_fields.' + cf['name'] not in ticket_form:
self.custom_fields[cf['name']] = 'False'
# this has to happen because the milestone custom field has special layout treatment
if '_milestone' in ticket_form:
other_custom_fields.add('_milestone')
milestone = ticket_form.pop('_milestone', None)
if 'custom_fields' not in ticket_form:
ticket_form['custom_fields'] = dict()
ticket_form['custom_fields']['_milestone'] = milestone
attachment = None
if 'attachment' in ticket_form:
attachment = ticket_form.pop('attachment')
for k, v in ticket_form.iteritems():
if k == 'assigned_to':
if v:
user = c.project.user_in_project(v)
if user:
self.assigned_to_id = user._id
else:
setattr(self, k, v)
if 'custom_fields' in ticket_form:
for k,v in ticket_form['custom_fields'].iteritems():
if k in custom_users:
# restrict custom user field values to project members
user = self.app_config.project.user_in_project(v)
self.custom_fields[k] = user.username \
if user and user != User.anonymous() else ''
elif k in other_custom_fields:
# strings are good enough for any other custom fields
self.custom_fields[k] = v
self.commit()
if attachment is not None:
self.attach(
attachment.filename, attachment.file,
content_type=attachment.type)
def __json__(self):
return dict(super(Ticket,self).__json__(),
created_date=self.created_date,
ticket_num=self.ticket_num,
summary=self.summary,
description=self.description,
reported_by=self.reported_by_username,
assigned_to=self.assigned_to_username,
reported_by_id=self.reported_by_id and str(self.reported_by_id) or None,
assigned_to_id=self.assigned_to_id and str(self.assigned_to_id) or None,
status=self.status,
private=self.private,
custom_fields=self.custom_fields)
@classmethod
def paged_query(cls, app_config, user, query, limit=None, page=0, sort=None, **kw):
"""
Query tickets, filtering for 'read' permission, sorting and paginating the result.
See also paged_search which does a solr search
"""
limit, page, start = g.handle_paging(limit, page, default=25)
q = cls.query.find(dict(query, app_config_id=app_config._id))
q = q.sort('ticket_num')
if sort:
field, direction = sort.split()
if field.startswith('_'):
field = 'custom_fields.' + field
direction = dict(
asc=pymongo.ASCENDING,
desc=pymongo.DESCENDING)[direction]
q = q.sort(field, direction)
q = q.skip(start)
q = q.limit(limit)
tickets = []
count = q.count()
for t in q:
if security.has_access(t, 'read', user, app_config.project):
tickets.append(t)
else:
count = count -1
return dict(
tickets=tickets,
count=count, q=json.dumps(query), limit=limit, page=page, sort=sort,
**kw)
@classmethod
def paged_search(cls, app_config, user, q, limit=None, page=0, sort=None, **kw):
"""Query tickets from Solr, filtering for 'read' permission, sorting and paginating the result.
See also paged_query which does a mongo search.
We do the sorting and skipping right in SOLR, before we ever ask
Mongo for the actual tickets. Other keywords for
search_artifact (e.g., history) or for SOLR are accepted through
kw. The output is intended to be used directly in templates,
e.g., exposed controller methods can just:
return paged_query(q, ...)
If you want all the results at once instead of paged you have
these options:
- don't call this routine, search directly in mongo
- call this routine with a very high limit and TEST that
count<=limit in the result
limit=-1 is NOT recognized as 'all'. 500 is a reasonable limit.
"""
limit, page, start = g.handle_paging(limit, page, default=25)
count = 0
tickets = []
refined_sort = sort if sort else 'ticket_num_i asc'
if 'ticket_num_i' not in refined_sort:
refined_sort += ',ticket_num_i asc'
try:
if q:
matches = search_artifact(
cls, q,
rows=limit, sort=refined_sort, start=start, fl='ticket_num_i', **kw)
else:
matches = None
solr_error = None
except ValueError, e:
solr_error = e.args[0]
matches = []
if matches:
count = matches.hits
# ticket_numbers is in sorted order
ticket_numbers = [match['ticket_num_i'] for match in matches.docs]
# but query, unfortunately, returns results in arbitrary order
query = cls.query.find(dict(app_config_id=app_config._id, ticket_num={'$in':ticket_numbers}))
# so stick all the results in a dictionary...
ticket_for_num = {}
for t in query:
ticket_for_num[t.ticket_num] = t
# and pull them out in the order given by ticket_numbers
tickets = []
for tn in ticket_numbers:
if tn in ticket_for_num:
if security.has_access(ticket_for_num[tn], 'read', user, app_config.project):
tickets.append(ticket_for_num[tn])
else:
count = count -1
return dict(tickets=tickets,
count=count, q=q, limit=limit, page=page, sort=sort,
solr_error=solr_error, **kw)
class TicketAttachment(BaseAttachment):
thumbnail_size = (100, 100)
ArtifactType=Ticket
class __mongometa__:
polymorphic_identity='TicketAttachment'
attachment_type=FieldProperty(str, if_missing='TicketAttachment')
Mapper.compile_all()